How To Raise A Question Or Flag Something Between Meetings

You don't have to wait for the monthly call

If something comes up between meetings — a question about your report, something you've noticed on your site, a change you want to make — don't wait. Get in touch.

How to contact us

• Email your account manager directly: Fastest route for anything account-specific.
• General inbox: hello@bristechtonic.co.uk — if you're not sure who to contact.

What to include

If you're flagging something on your site, include the URL. If you're asking about a number in your report, mention which metric. If you're requesting a change, describe what you want and why. We'll always respond within one-two business days.

Making changes to your website

If you or your web team are planning changes — new pages, URL changes, design updates — please let us know before they go live. Changes that look cosmetic can sometimes have SEO implications.